– Can I ask for a number to track the case?
Normally, there is a case number and a case file. However, there is no current online mechanism for tracking a case, other than being updated by the police. It is better to do this in person as sensitive information is not given out over the telephone unless the police can verify that the person requesting the information is an attorney associated with the case.
– What kind of inquiries can be requested?
Enquiries can be made with regard to status of investigation if not particular sensitive, arrest of persons, court dates, jurisdiction in which the matter will be heard and likely time of resolution of the matter.
– What else can be done?
Guidance can be provided by the Police based on the needs of complainants, as well as the taking of witness statements.